Unwell? Request an online medical certificate from home.
Australian registered practitioners review every request for work, study and carer’s leave. $35 for single or multi-day certificates, and a certificate is issued only when it’s clinically appropriate.
Need to tell work first? Let your employer know you’re unwell as soon as you can. What to say
Key facts
- Ahpra-registered practitionersAssessed by Ahpra-registered nurse practitioners
- Typically within 48 hoursTypically within 48 hours
- Work, study and carer’s leaveWork, study and carer’s leave
- $35, single or multi-day$35, single or multi-day
What do you need it for?
Pick your situation to see what the certificate covers and what your employer, uni or school can ask for.
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Time off work Personal leave, casual shifts and what your employer can ask for. Certificates for work -
Uni, TAFE or school Missed classes, assessments and special consideration. Certificates for study -
Caring for someone unwell When someone in your family or household is unwell. Carer’s leave certificates
Need more than one day? Multi-day medical certificates cost the same $35.
How it works
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Tell us what’s happening
Answer a short set of questions about your symptoms and the dates you need. It takes about 5 minutes.
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A practitioner reviews it
An Ahpra-registered practitioner assesses your request and may contact you if they need more information.
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If appropriate, your certificate is emailed
If a certificate isn’t clinically appropriate, the practitioner may decline it or suggest seeing a GP in person.
Is it right for me?
A good fit if
- You’re unwell now with a short-term illness or injury, or you’re caring for someone who is
- You need a certificate for work, study or carer’s leave
- You’re in Australia and can answer questions about your symptoms honestly
See a GP or call 000 instead if
- It’s an emergency or your symptoms are severe or getting worse (call 000)
- You need a physical examination, tests or ongoing treatment
- You need a certificate for dates that have already passed
Know your rights
All guides-
Sick note vs medical certificate vs carer’s certificate: what’s the difference?
What sick notes, medical certificates and carer’s certificates mean in Australia, who issues them and which one your employer or uni is asking for.
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How to tell your employer you’re sick: what to say, with email templates
What to say when you call in sick in Australia, what you don’t have to share, and simple sick leave email and text templates you can copy.
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When do you legally need a medical certificate for work in Australia?
There’s no fixed number of sick days you can take without a certificate. Here’s what the Fair Work Act says about evidence, and what your employer can ask for.
Frequently asked questions
How much does it cost?
$35 flat, whether your certificate covers one day or several. The practitioner decides how many days are clinically appropriate. You pay when you submit your request, and there are no other fees.
How long does it take?
Requests are reviewed typically within 48 hours of submission. If the practitioner needs more information, it can take longer.
Is a certificate guaranteed?
No. Every request is assessed by a registered practitioner, and a certificate is issued only when it’s clinically appropriate. If it isn’t, the practitioner may decline the request or suggest seeing a GP in person.
Do you offer refunds?
Refunds are generally only given if you’ve been charged incorrectly. The fee covers the practitioner’s assessment, so it isn’t refunded if a certificate is declined. This doesn’t affect your rights under the Australian Consumer Law. Contact [email protected] if you think you’ve been charged in error.
Is it a medical certificate or an absence certificate?
Certificates issued by a nurse practitioner are titled an absence certificate, not a medical certificate. Like a medical certificate, it confirms the dates you were unfit for work or study, or needed to provide care. If your employer, award, agreement or education provider specifically requires a certificate from a doctor, check with them before you request one.
Will my employer accept an online certificate?
Under the Fair Work Act, employers can ask for evidence that would satisfy a reasonable person. The Fair Work Ombudsman lists medical certificates and statutory declarations as examples of acceptable evidence. Click Clinic certificates are issued by registered practitioners after an assessment, but acceptance is up to your employer, and awards and agreements can set their own evidence rules. Check yours if you are unsure.
Ready when you are
It takes about 5 minutes. A registered practitioner reviews every request.
Get medical certificate